Refund policy

The customer has the right under the Consumer Protection Act to return an unused product purchased at a distance sale within 14 days of receiving it. Please contact our customer service when making a return. Returns are not free.


Return instructions

The product must be returned undamaged and unused when returned, in its original packaging and with the original labels, ie in the same condition as when it was received.

In the event of a return, the customer fills in the return form and packs the returned product and the return form and returns them to Lasessor. More detailed return instructions can be obtained from Lasessor's customer service or from the return form provided with the shipment

When Lasessor Oy has received the appropriate product return and inspected the product, the performance paid by the customer will be refunded as soon as possible (after a maximum of 30 days) with the same payment method as the customer has paid for the order.


Quality guarantee

We perform individual quality control on all our products. If, despite this, defects are found in our products, we will exchange the product for a new, faultless individual free of charge or, alternatively, we will refund the amount paid to the customer's account.


100% satisfaction guarantee

We invest in our customers 'satisfaction and hope that both our products and services meet our customers' expectations. If for any reason the customer is not completely satisfied with the product received, he has the right to return it within 14 days of receipt of the goods. Instructions for returns can be found in the Return section of the delivery terms. If necessary, contact our customer service, for more information.


Validity of contract terms

The terms of the agreement are valid until further notice. Lasessor Oy reserves the right to change the terms of the contract unilaterally and without prior notice, however, so that the terms of the contract valid at the time of ordering are valid for the duration of the order. Up-to-date terms and conditions can be found in the Lasessor online store and should always be checked when ordering.


Customer register

Lasessor Oy maintains a register of its customers. The information stored in the customer register will be treated confidentially and will not be disclosed to third parties. The statutory information about the registrar in the customer register is available at